A Comprehensive Guide on How to Redeem an Amazon Gift Card 

Last updated on July 28th, 2023

Written by Himanshi Raj

Are you the lucky recipient of an Amazon gift card? Perhaps you want to give the perfect gift to a special someone. Amazon offers an extensive range of products to choose from, making it a fantastic place to shop for almost anything. But let’s get one thing out of the way first—how to redeem an Amazon gift card? 

In this blog post, we'll guide you through the process of Amazon gift card redemption and other essential procedures so you can start exploring the vast selection of items available or provide excellent customer service as an Amazon seller. 

How Does an Amazon Gift Card Redemption Work?

The best thing about Amazon gift cards is that they don’t have any expiration date. Each gift card contains a 14-digit claim code that customers can use to purchase anything on Amazon, including books, music, electronics, and more.

When your customers redeem an Amazon gift card, the value of their card is added to their Amazon account. There are millions of eligible products on Amazon and its affiliates that you can use your Amazon gift card for. 

How to Redeem an Amazon Gift Card in 2 Ways

Whether it’s a physical or digital gift card, receiving an Amazon gift card is always lovely. You’re sure to find the perfect gift on Amazon’s large retail base. Now for the redemption part. 

Here are a few ways to redeem an Amazon gift card:

Redemption Through the Amazon Website

1. Scratch to reveal the Amazon gift card’s claim code.
2. Sign in to your Amazon account. 
3. Go to the Your Account page.
4. Select Gift cards
5. Go to Redeem a Gift Card.
6. Enter your Amazon gift card’s claim code and click Apply to Your Balance.

Redemption Through the Amazon App

If you have customers with an Amazon gift card who want to redeem it on the Amazon mobile app, they can follow these steps:

1. Open your account using the Amazon mobile app.
2. Then, go to the Payments section and select Manage Gift Card Balance.
3. Tap on the Redeem A Gift Card button.
4. Enter your Amazon gift card’s claim code and click Apply to Your Balance.

How to Add a Visa Gift Card to Your Amazon Gift Card’s Balance

You can also use Visa gift cards on Amazon, which is quite simple. All you need to do is enter the 16-digit or more gift card number as prompted during checkout. You can also keep the card details in your Amazon account for future purchases.

Here’s an easy guide for your Amazon customers:

1. Sign in to Your Amazon account.
2. Go to Your Account and select Payments.
3. Choose the Amazon Gift Card and click the Reload your balance option.
4. Input the Visa gift card amount and click Buy Now.
5. Select the Add a credit or debit card option under Add a payment method.
6. Enter your account details, such as your card number, name, and more.

How to Purchase an Amazon Gift Card

Amazon gift cards are great rewards for friends and family if you want to give them the perfect gift. Whether physical or digital, an Amazon gift card motivates buyers to purchase items from your store conveniently. 

Follow these simple steps if you want to purchase an Amazon gift card: 

1. Go to Amazon and log in to your account. If you don’t have an account, you can always make one for free!
2. Go to the Accounts & Lists page and choose Gift Cards.
3. Select Purchase a Gift Card, where you’ll find various card types and design options to choose from.
4. Once you have chosen your gift card, select the amount you wish to load, then add it to your shopping basket. If preferred, you may also include a personalized message.
5. Checkout and pay for the gift card using your preferred payment method. Once your payment has been processed, the recipient may get the gift card by email (e-cards) or shipping (physical cards).

What to Do if You Can’t Redeem Your Gift Card

If you’re experiencing difficulty using your gift card, don’t worry! You have a few choices for troubleshooting the situation. Follow these tips, and you should be able to redeem your gift card in no time successfully:

• Double-check if you’re using the right redemption or promotion code. If the code is entered incorrectly, the Amazon gift card code will be rejected.
• Redeem your gift card at a different shop. Some Amazon gift cards are only applicable to certain merchants. So if you can’t redeem it with a particular shop, it might be because they don’t allow gift cards. Check the card’s terms and conditions first to see which participating stores you can use.
• If you’re still experiencing difficulties, contact customer service directly. They’d be available to help you troubleshoot the problem or provide a new claim code.

Final Thoughts

Redeeming an Amazon gift card is a straightforward process if you know your way around the platform. By following the step-by-step instructions provided in this guide, you can easily use your gift card and indulge in your favorite Amazon products.

It’s also good to learn about these processes if you’re an Amazon seller. This way, you can provide great customer service when you encounter customers purchasing with the Amazon gift card.

You must also be aware of online fraudsters and authenticate your accounts before purchasing products on Amazon. If you have reimbursement and refund issues, seek the best Amazon expert to help you get your money back.
Seller Interactive’s Amazon FBA Reimbursement Service helps sellers reconcile their inventory issues, whether it’s gift card fraud-related or others. To learn more about our reimbursement efforts, contact us. We’d be happy to discuss our services and answer any questions you might have.