How to Delete My Amazon Account as a Seller: Should I Proceed or Not

May 3, 2022
Written by Ken Zhou
worried businesswoman looking at her laptop

The question, “How to delete my Amazon account?” might already have crossed your mind more than once. You probably thought of deleting your shopper account to limit your online spending. Or, as an Amazon seller, you might have been contemplating this for quite some time now.

Understandably, your situation is not easy because it would take a lot of courage to give up what you have started. But sometimes, there are things you have to let go of, no matter how much you want to continue. Even though many sellers had been in the same dilemma, they had different ways of handling it—some closed their accounts, but some continued to strive.

So to help you decide, this article will delve into why sellers choose to delete their accounts, the steps needed, the consequences of seller account closure, and possible alternatives you can try.

Reasons Why Sellers Delete Their Amazon Accounts

For many business owners, selling on Amazon may be one of their best decisions because it has allowed them to grow their brands and reach their goals. However, they are not always on cloud nine. There are times when they would experience massive losses or feel weary and unfulfilled that prompt them to leave Amazon permanently. 

So if you’re wondering why Amazon sellers want to delete their seller accounts, here are some reasons why they decide to do so. 

1. They are not making enough sales

They probably started selling on Amazon because it is one of the biggest online marketplaces worldwide, with almost 2 billion site visitors monthly. With that staggering number of potential customers, they might have already imagined themselves selling many items in a short time.

These sellers might have eventually  realized that achieving success in Amazon is not easy without exerting hard work and maximizing available resources and strategies. If you do not have enough time and money to boost your sales like other sellers, you might feel that you need to close your account, too.

2. They are frustrated with Amazon’s fees and policies

Amazon added a 5% fuel and inflation surcharge for sellers just recently. This is on top of other fees that Amazon sellers have to pay, such as referral fees, monthly subscription fees for professional sellers, and per-item fees for individual sellers.

If you are an FBA seller, you also have to pay for fulfillment, monthly inventory storage, long-term storage, and disposal order fees, which can be extremely costly especially if you’re just starting out. 

Besides these overwhelming fees, Amazon sellers also feel frustrated about the marketplace policies that do not seem favorable to them. These include the returnless refunds and Buy Box systems, which contribute to their low sales and losses.

3. They cannot catch up with the tight competition from other Amazon sellers

While competitions are inevitable in any kind of business, the ones present on Amazon can bring drastic effects to their business if not handled strategically. Besides official resellers, they also compete with hijackers and counterfeiters who take away the Buy Box. As a result, some sellers feel overwhelmed and cannot catch up with the competition, which triggers them to search for “how to delete my Amazon seller account.” 

4. They have been suspended or banned

Amazon suspends third-party sellers’ accounts who commit marketplace violations, like using black hat tricks. Due to this, they cannot sell their products or communicate with their buyers until their accounts are reinstated.

Some sellers choose to delete their accounts and leave Amazon or make a new one to not lose any more profit. However, it’s recommended that you do not create a new account because it can get you banned permanently.

How to Delete My Amazon Account: The Process for Sellers

  1. Go to the “Settings” drop-down menu and hit “Account Info.”
  2. Click “Close account” on the right-most section of the page.
  3. Answer the required fields, such as contact reason, account status question, email address, and call-back number. 
  4. After providing all the necessary information, click “Send” to let Amazon review your account deletion request.
  5. Once you have submitted the form, you will see a message saying: “Your message has been sent. Our Seller Performance team is reviewing your information and will contact you soon.”

The Consequences of Deleting Your Amazon Seller Account

After knowing the answer to the question, “How to delete my Amazon business account?” you might still want to know some cons that you will experience afterward. This section will enumerate and explain the possible consequences of deleting your Amazon seller account. See if this is something you can deal with once you’ve decided on deleting your account.

  • You will lose access to all your data. Once you choose permanent account closure, you will no longer have access to your past sales records, your previous buyers’ information and data, and product listings content.
  • You will lose the ability to communicate with Amazon buyers. Amazon advises its sellers to finish all their pending issues before closing their accounts because, after that, you cannot communicate to your buyers to process their returns and refunds anymore.
  • You cannot sell on Amazon and use other eligible accounts. After closing your account, you can no longer sell your products on Amazon. Once you’ve decided on closing your Amazon Seller US account, your other accounts such as Canada, Mexico, and North American Unified accounts will be shut down as well.
  • You have to start over if you want to sell on Amazon again. Besides your inability to access your account and previous data, you will also lose your seller feedback and product reviews. If you plan to sell on Amazon again, you have to generate new reviews and create new optimized product listings to rank on the SERPs and gain customers once again.

Take the Next Step

It’s understandable that some Amazon sellers might find themselves looking up “how to delete my Amazon account” due to low product sales, frustration over Amazon’s fees and policies, fierce competition, and account suspension.

However, you must also remember that your account deletion can bear various consequences, such as losing access to all your data and the ability to communicate with Amazon shoppers.

Therefore, if you don’t want to experience these consequences of deleting your account, but would still want to recover your account or grow your business on Amazon, it would be best to seek help from the professionals. With that, you might want to consider hiring account management services from a reputable agency with experienced sellers and dedicated team members, like Seller Interactive.

Are you thinking of deleting your Amazon seller account but you want to give it one more shot? We’re here to help! Email [email protected] to learn more about how you can grow your business without giving up your account today!

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