Stop Hijackers and Counterfeiters Through the Amazon Brand Protection Program

September 22, 2020
Written by Corin Romkey
Amazon Brand Protection Program

If you’re a seller on Amazon, you’ve probably encountered counterfeiters and hijackers. They’re a massive headache to sellers like you, plus you often have to compete with them for the Buy Box. You’ll know more about the importance of the Buy Box as we go along this post.

Protecting your brand is of the utmost importance when dealing with black hat behavior. Perhaps the thought of how to protect your brand might have crossed your mind. Fret not because Amazon has created a protection plan for you. Amazon’s brand protection program will help you protect your brand from counterfeiters and hijackers. 

To learn more about the Amazon protection plan, keep reading.

Who are Amazon hijackers and counterfeiters?

Amazon counterfeiters are sellers who copy your product and sell them as their own. They would purchase your product and copy the branding, the packaging, the product design, and ship it to Amazon to be sold in the same listing for a lower price. 

For example, a counterfeiter will buy new Nike Air shoes and manufacture it on their own. They will keep Nike’s brand logo on the shoes and sell them as original Nike Air shoes.  

An Amazon hijacker is a seller or distributor who offers the same product as private label sellers but at a lower price. They can be sellers who bought your product at a discounted price or manufactures and counterfeiters who sell the same product. 

When your listing has been hijacked, this means another seller copied your product and sells the same version of it. Think about all the hard work you did to research your winning product. You spent time inquiring about the best manufacturers, designing your packaging, and advertising your product to find out that some sellers latched onto your success.

These hijackers are piggybacking off of your investment, hard work, and sales! Besides that, you now have to work hard to compete with these hijackers to earn the Buy Box spot.

How can they be detrimental to a brand?

Hijackers and counterfeiters are sellers who use your product listing instead of creating their own to undercut your price and steal the Buy Box from you. The Buy Box is automatically given by Amazon to one default seller of a product. 

The Buy Box is the small box to the right of the screen that makes the check-out process easy for Amazon’s customers. The one with the Buy Box usually has the best price and a larger amount of sales.

Every time a customer clicks the “Add to Cart” button, the one who owns the Buy Box will get the sale – unless the buyer specified the seller.  Usually, sellers of the same product have to compete for the spot, but hijackers will steal your listing and sell a similar or counterfeit product of your listing. 

How to protect your brand on Amazon?

Below are 5 tips on how you can protect your brand on Amazon. 

Tip 1: List your Brand in Amazon’s Brand Registry

When you enroll your brand with Amazon Brand Registry, it will help your brand’s product listings and give you the power to have complete control of your brand. This system eliminates fake products and only allows the registered brand to own the Amazon Buy Box.

You’ll also be given access to a ton of marketing and counterfeit tools such as Amazon Transparency and Amazon Project Zero.

Tip 2: Enter into the Amazon Brand Protection Program

The Amazon Brand Protection Program uses expert protection and advice from experts to help you protect your brand from counterfeiters and hijackers. Seller Interactive offers its own brand protection program where they detect unscrupulous behavior and inform you of the steps you have to take to protect you. We’ll talk about this in-depth in a minute as we discuss the specifics of their program below. 

Tip 3: Retake your Product Photos and Bundle your Items

A hijacker will less likely copy your brand if your logo and brand are clearly marked in your product photos. Retake your product photos if necessary so- your brand can easily be seen. For example, if you’re selling a beauty product, make sure the brand name and logo are placed in the top-level of the picture.

You can also consider bundling your products. This will make it harder for the hijacker to piggyback on your sales since they have to find another product to add to the current product listing.  For example, you are selling yoga clothes. You can add a yoga mat to the bundle. 

Tip 4: Send a Cease and Desist Letter

Once you have activated your hijacker alert or noticed a hijacker in your listing, you can send them an email telling them to remove their product. If not, you can email Amazon, and they will talk to them for you. If the hijacker ignores or resists your request, you can message them that you may take legal action against them. 

Tip 5: Use Amazon Transparency

Amazon Transparency is a program that gives sellers unique barcodes that they put in their products to authenticate them. To use this process, the seller will enroll their products in Transparency, apply the transparency codes on the product, Amazon will scan the transparency codes, and the customers can use their Transparency apps to see the authenticity of the units.

Using the Amazon Brand Protection Program

An Amazon protection plan can help protect you from Amazon hijackers and counterfeiters. There are tons of shady sellers doing black hat practices that threaten honest sellers like you. By entering your brand into the Amazon Brand Protection Program, you can use their services to secure your brand from threats.

The benefits of getting their services are the following:

  1. Close Monitoring Services

For anyone who isn’t an expert on the field, a hijacker or counterfeiter can easily be missed. But with their trained and expert team, they can easily see hijackers and counterfeiters. They do leave a tell-tale sign of their activities that makes it easy for experts to hone in on. They’ll spot the presence of this improper behavior long before they can do any damage to your business.

2. Proper Implementation of Apprehensive Measures

Their ability to quickly detect these Amazon hijackers and counterfeiters is backed by an approved standard to apprehend them. Their measures are in accordance with Amazon’s guidelines. Hence, you won’t have to worry about burned bridges when they detect and talk to these sellers. They are also quick to respond to avoid any damages to your brand. 

3. Reliable Team

With their years of experience on Amazon, the team is knowledgeable about Amazon’s rules and regulations. They will carry out their task of protecting you as well as adhering to Amazon’s rules. They will be your first line of defence, ensuring that your brand is well-protected. You can also count on them to do the best they can with their work and give 5- star services.


Dealing with hijackers and product counterfeiters is a severe and unfortunate problem when selling on Amazon. There will always be people who will feed on your hard work and success; however, instead of focusing your energy on these people, try to direct it in the growth of your business.

Follow the steps we have listed above to help you combat these sellers, and continue to grow your brand. Better yet, enroll at our Amazon Brand Protection Program. We’ll be the one to do all the work for you!

If you focus your energy on building and gaining knowledge to scale your brand, you will indeed surpass your hijackers. By taking part in Seller Interactive’s Amazon Brand Protection Program, you are on the right path to knock down these unscrupulous sellers.

If you want to know more about the Amazon Brand Protection Program and its other benefits, we have a fantastic team of expert consultants that you may call. For inquiries, email [email protected].

Go from surviving to thriving on Amazon.

Use the power and influence of advertising to increase sales. Learn more about how you can benefit from our management expertise.
Book a Call
Become a better seller

Read More

Increase Your Amazon Sales in 2023: Here’s How increase amazon sales

Did your Amazon sales in 2022 meet expectations? Whether you are satisfied with it or otherwise, truth be known that you have the chance to boost it this 2023. Brief Summary: How Amazon Measures Sales Performance? How to Boost Product Sales on Amazon: Seven Tactical Ways? Sales Performance Helpers: Apps and Tools Why Finding the […]

Amazon Paid Ads Management Guide for 2023 amazon paid ads management

A business will not be complete without advertising. Through this, your product reaches potential customers, allowing you to gain loyal followers and repeat buyers.  Advertising is one of the most exciting parts of an eCommerce business venture, specifically on Amazon. You’re going to need a strategic mind and the spice of creative thinking. To craft […]

2023 Best Amazon Product Launch Service and Tips best Amazon product launch service

Launching your first product is a daunting yet exciting task. You’ve been excited to introduce the product you’ve been working so hard on for the past couple of weeks while also scared that not a lot of people might receive it positively. An Amazon Product Launch becomes a challenge for many sellers. Though experienced sellers […]