Deal with Missing Shipments
Assertive communication, proper documentation, and persistence are vital in persuading Amazon to either find the inventory or reimburse its cost. Six months prior to his engagement with SI, the client tried to create cases with Amazon but was unsuccessful in resolving the issue. We reconciled all prior shipments one by one to identify discrepancies. We opened several cases and showed invoices f rom the supplier/ warehouse to Amazon to prove that the brand shipped inventory to Amazon.