Timeframes Amazon Refund Requests

August 30, 2022
Written by Kevin Wong
bearded man on the phone

One of the advantages of purchasing online is that you may get your product delivered quickly. Moreover, you’ll know the rough estimate of when to receive your orders because you can track your orders online.

However, there are still some factors you need to know and understand especially if the product satisfaction is compromised. These can be recognized by starting to ask these questions: But what about refunds? What are the processes for refunds? How long does it take?

If you are an Amazon customer, you may have had the experience of returning an item and requesting a refund. This process can seem a little confusing, especially if you are unsure how long it will take for Amazon to process your refund.

Amazon refunds are projected to arrive at various periods, depending on the consumer’s purchase method. However, reimbursements are normally issued no later than 30 days after the purchase was returned. Orders fulfilled by third-party merchants and Amazon Marketplace. On the other hand, they are expected to resolve refunds much more quickly.

In this article, we will be talking about the amount of time for Amazon to refund, whether for third-party Amazon refunds, Amazon Prime refunds, or Amazon gift refunds. But, more importantly, the processes to request refunds. 

Amazon refunds timeline

You may be wondering if all Amazon refunds take the same amount of time.

That is a valid question considering that several payment methods are available for shoppers. To answer, these are the following approaches you can refer to:

  • For Amazon Gift cards, refunds might take two to three hours.
  • For Credit cards, refunds might take up to five business days.
  • For Debit cards, refunds might take up to 10 business days.
  • For Checking accounts, refunds might take up to 10 business days.
  • For Prepaid Credit cards, refunds might take up to 30 business days.
  • For Reward points, refunds might take up to five business days.
  • Finally, for Cash, refunds might take up to 10 business days.

Now that you know the Amazon refund timelines for specifics learn more about the Amazon Refund Policy

One must note that you can seek a refund for various reasons, including an error committed by a kid or another family member using your Amazon account. 

Amazon Refunds for Third-Party Transactions

Amazon, as we know, is a space for sellers and shoppers to do business. Hence, exists a third-party transaction. So now, it asks: How long do third-party Amazon refunds take?

Refunds are expected to be processed within two days after being requested by third-party sellers that use Amazon as a selling platform. 

The refund will show in the customer’s account within 3-5 business days of being processed. Customers should be informed that if they have not gotten a response from the vendor within two days, they may file an A-Z Guarantee to avoid having their refund request denied.

When you buy things sold and delivered by a third-party vendor, you are protected by the A-to-Z Guarantee. It addresses both the timeliness of delivery and the quality of your purchases. If you are dissatisfied with either and cannot settle the matter directly with the seller, you may file a claim with Amazon, and our staff will determine if you are entitled to a refund.

how long does it take for amazon to refund - amazon prime

How long do Amazon Prime Refunds take

Amazon Prime customers who request a refund for a previous order should get it within three to five business days.

However, depending on the card issuer, the refund may take up to 30 days to materialize.

The payment method used will also influence the time it takes to get a refund. A prepaid credit card, for example, can take up to 30 days to be returned, whereas a credit card can take three to five business days to be repaid, and SNAP EBT is refunded within 24 hours.

How long does it take for Amazon to refund prime membership

Amazon Prime membership offers various perks. For example, its website offers free delivery (two-day, one-day, and same-day delivery choices), streaming, shopping, and reading perks.

Now, what about if you opt out to cancel your membership for some reason? Are you eligible for a refund?

If you signed up for your Prime subscription through Amazon, you could cancel it anytime by accessing Your Account and changing your membership preferences.

In addition, if you quit within three business days after signing up for or converting from a free trial to a paid membership, Amazon will refund your whole membership fee. They may, however, charge you (or subtract from your return) the value of Prime benefits used by you and your account during this three-business-day period. 

If you cancel at any other time, Amazon will reimburse the full cost of your subscription. Refunds are available if you and your account have not made any qualifying purchases or used Prime perks since your most recent Prime membership charge.

If you received your Prime membership via a third party, you may be required to contact the third party in order to cancel your subscription or receive a refund under its applicable restrictions.

Finally, redeemed Prime subscriptions via a Prime gift coupon or promotional code are not refundable.

In précis

When you request a refund from Amazon, the company has only two days to issue your refund. However, reimbursements are usually received within 24 hours. If you have not received your refund within two days, please contact Amazon customer support to speed up the Amazon refund procedure.

There are a few things that you can do to speed up the Amazon refund process. First, make sure that you have all of the necessary documentation when you request a refund. This includes your order number and the reason for your return. Next, please return your item using a trackable shipping method so that you can confirm when Amazon receives it. Finally, be patient and wait for Amazon to process your refund.

Amazon has been aligned with its customer-centric values and deeply invested in developing policies to improve customer experience. 

If you are a seller, you might want to check out our Amazon FBA Reimbursement & Refund Services to have an efficient refund and reimbursement process. 

 Seller Interactive team will provide you with a comprehensive approach to Amazon support, enhancing the customer service experience, and preserving the overall health of your seller account. Check out our Amazon Seller Full Account Management Services to know more. In addition, we have wide-ranging services such as SEO management to help your business stand out from the competition.

If you have any more questions or need clarification on this post, book us a call at 1-800-820-3746m. We’d be delighted to hear from you and assist you.

Go from surviving to thriving on Amazon.

Use the power and influence of advertising to increase sales. Learn more about how you can benefit from our management expertise.
Book a Call
Become a better seller

Read More

The End of an Era: How to Close Your Amazon Seller Account How to close an Amazon seller account

Sometimes in life, things just aren’t meant to be. Unfortunately, this also applies to selling on the Amazon marketplace. For several reasons, you want to close your Amazon seller account. Maybe you’re not making enough sales or finding the competition too intense? Whatever the reason, it’s critical to properly understand how to close your Amazon […]

How an Amazon Product Launch Service Makes Successful Launches Amazon Product Launch Service

In an online business, launching your product can be likened to the process of a rocket launching. In rocket launches, here’s a lot of people involved; one can’t just do it on his own. The same goes for launching a new product. And in this realm, this service you can work with is called Amazon […]

Boost Your Holiday Season Sales With An Amazon Marketing Agency Christmas presents

The holiday season is fast approaching. Whether you have been selling on the Amazon marketplace for so long or not, you know how hectic Q4 can be for business owners. This is when people purchase Christmas presents for themselves and their loved ones. But besides Christmas presents, shoppers often take advantage of great deals on […]

crossmenuchevron-down