Last updated on June 5th, 2023
Written by Mohamed Aden
It can be extremely frustrating to find a suspension notice from Amazon sitting in your Inbox. All your hard work is threatened due to what may have been a careless mistake. It’s a good thing that there are Amazon reinstatement services that can help you out.
On top of being the number one platform for eCommerce, Amazon always believes in giving quality service to its customers. It’s only right for such a lucrative market to create strict policies for their protection and for the individuals and businesses within it. Be warned that they will block and suspend accounts that do not follow these policies. However, despite being suspended on Amazon, there is still a way to reinstate the account.
Reinstating an Amazon suspended account requires coming up with a strategic plan of action and sending an appeal. It’s a good thing there are Amazon suspension experts that can provide their services for Amazon sellers. This guide will discuss how an Amazon reinstatement service helps you and tips to avoid suspension.
There are millions of Amazon sellers around the world. The retail sales even grew to 222.6 billion U.S. dollars in 2019. With this many sellers coupled with the risk of counterfeit items, the need for stricter rules is also higher.
Before we get started, there are a few things you must familiarize yourself with:
If your status is suspended, there is still a chance for you to sell in the marketplace. We understand that whatever steps you take shall impact your store’s future. Hence, creating a clear plan of action is necessary. Here at Seller Interactive, we provide quality Amazon suspension appeal service to get your feet back up.
Amazon has its own guidelines that they strictly follow. Violating any of these policies can lead to account suspension. If you’re not sure why Amazon suspended your account, these are possible reasons:
1. Ignoring intellectual property claims
An intellectual property claim is an infringement claim by a rights owner to an Amazon seller. Amazon notifies the Amazon seller to resolve this claim. When the Amazon seller chooses to ignore these notifications, Amazon will suspend their account until it has been resolved.
2. Copyright infringement
Another type of intellectual property claim is when an Amazon seller uses a text or video owned by someone else without consent. This type is difficult to resolve because you have to talk to the right owner to withdraw the claim.
3. The use of multiple seller accounts
Based on Amazon’s Prohibited Seller Activities page, “Operating and maintaining multiple Seller Central accounts is prohibited. If you have a legitimate business need for a second account, you can apply for an exception to this policy.” Some sellers need multiple accounts for their businesses. They can inform Amazon about their plan of opening other accounts.
4. Selling of prohibited and restricted products
Amazon is strict on the sale of prohibited and restricted products. If Amazon caught you selling one, you would be notified by Amazon. If you choose to ignore their warning, your account will be suspended.
5. Low-performance rating and negative reviews
We mentioned before that Amazon only wants the best for its customers. Selling low-quality products or products that are different from the listed on the marketplace can result in your account being suspended. Aside from good products, they expect their sellers to give the best customer service. So, seeing consistent negative reviews is a good reason for your account to be suspended.
Sellers must make an effort to plan their next course of action to continue getting the benefits of Amazon. There are a lot of opportunities when selling on Amazon. You can see it on the numerous rags to riches stories of many successful sellers.
As one of the best Amazon reinstatement services, Seller interactive works diligently to help customers get back into selling on Amazon. We create expert solutions to help suspended sellers make an appeal. You don’t have to worry about your plan of action and appeal letter because we can guide you in creating one. Basically, we help remove the burden of appealing to Amazon.
“How can Seller Interactive help me reinstate my account?”
Seller Interactive’s Suspension Protection Program covers the following areas:
1. Account creation failure
Do you want to avoid the chances of Amazon rejecting your account? Our team will help you properly set up your account and listing. We can help you optimize your listing and avoid any copyright issues.
2. Poor seller performance
Amazon puts a great deal on good customer service. Having a poor product rating can get you suspended. This is mostly due to late orders, defects, and cancellations.
3. Violation of Amazon policies
There are times when sellers are clueless as to what violation they committed. A good Amazon reinstatement team will provide an in-depth review of your account to help identify the cause of your suspension.
4. Brand protection
Counterfeiters and hijackers are an Amazon seller’s worst nightmare. They steal the Buy Box button underneath your nose and pose a threat to your store. Our team can set up measures to protect your brand from these sellers.
You don't have to worry about filing an infringement claim or drafting a cease and desist letter because Seller Interactive is here to guide you.
5. IP Complaints resolution
When Amazon notifies you of IP rights infringement, our team of skilled IP lawyers can resolve it for you. They will appeal to Amazon and help you reinstate the account.
6. Recovery of damages
When Amazon accuses you of selling counterfeit items when you definitely don’t, our legal team can file claims against the brands who accused you. This will help reinstate your account and correct the accusation.
Requesting for an appeal requires four steps. It starts with an assessment, explanation, plan of action, and appeal letter. Our team follows these steps to give the best quality service to our customers.
Initial Assessment - We will analyze and review your account to know of the violation you committed. Our team will conduct an objective review to determine whether or not the appeal is worth it.
Meeting - During the meeting, our team will discuss the reason/s for the suspension in full detail. It’s important that the problem is clearly explained by both parties.
Creating a Plan of Action - There are certain changes that must be made before appealing to Amazon. We will help you create a plan that will work with your business and meet Amazon’s requirements. These changes will show Amazon that you are willing to grow and make changes to your business.
Writing the Appeal Letter - We will help you create an Amazon seller account suspended appeal letter. The appeal letter must state the violation you committed and the actions you have taken to resolve it. The appeal letter must be clear, concise, and professional. We will be with you until your store is reinstated.
Amazon Reinstatement services are a great solution to your suspension problems. Seller Interactive will guide you from the start and throughout the entire process until your account is reinstated. Above all, you can contact us through email or phone. You are truly in the right place with Seller Interactive.
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