Last updated on March 9th, 2023Written by Ken ZhouIf you get an email from Amazon saying you are no longer allowed to sell, don't panic. Look at the notice carefully and answer this question: are you suspended or banned? These terms are two different things. The good news is there are things you could do […]

Last updated on March 9th, 2023Written by Ken ZhouHow often do you send packages to Amazon customers with valid tracking numbers? That's what your account's valid tracking rate will tell you. Remember that buyers rely on tracking numbers to monitor their orders.  As an Amazon seller, this is one of the performance metrics required to […]

Last updated on March 9th, 2023Written by Ken ZhouAmazon has established itself as the go-to eCommerce platform for shoppers worldwide over the years, making it the leading online shopping platform for all sellers. However, along with opportunities, it has risks and uncertainties, such as account suspension. Account suspension is one of the most frightening things […]

Last updated on March 9th, 2023Written by Ken ZhouImagine you’re doing what you do best -- selling on Amazon. Everything’s going great until you receive an email from Amazon suspending your selling privileges. What a shock that would be, especially since you’ve considered your earnings on Amazon to be your primary source of income. You’ll […]

Last updated on March 19th, 2023Written by Ken ZhouFor eCommerce business owners, Amazon Seller Central is a land of endless opportunities. Thanks to its huge and established customer base and helpful resources, you are practically handed the ingredients for success.  Selling on this lucrative platform means staying in good standing with Amazon. But the competition […]

Last updated on March 9th, 2023Written by Ken ZhouMany factors go into maintaining good Amazon Seller Central account health. One of them is the order defect rate (ODR). It focuses on customer service and describes the quality of your product. It’s arguably the most important factor and could make or break a seller's performance.  Amazon […]

Last updated on March 9th, 2023Written by Ken ZhouAs most ecommerce sellers know, an Amazon suspension can feel like storm clouds looming on the horizon. But just like with any storm, there's always a chance that something beautiful will come out of it. Of course, it might occur differently than expected, but there's always a […]

Last updated on March 9th, 2023Written by Ken ZhouIt's that time of the year again. The weather is getting colder and colder day by day, holiday songs blasting everywhere, colorful lights brightening the busy streets, the spirit of gift-giving floating in the air, and families preparing for the holidays. For Amazon sellers, this also means […]

Last updated on May 17th, 2023Written by Ken ZhouSometimes in life, things just aren't meant to be. Unfortunately, this also applies to selling on the Amazon marketplace. For several reasons, you want to close your Amazon seller account. Maybe you're not making enough sales or finding the competition too intense? Whatever the reason, it's critical […]

Last updated on March 9th, 2023Written by Ken ZhouThe Amazon marketplace is a big platform trusted by shoppers and sellers worldwide. However, the trust of Amazon customers isn't served to Amazon on a silver platter. The company exerted years of continuous effort to build its reputation, so naturally, it would protect the reputation it worked […]

Last updated on March 9th, 2023Written by Ken ZhouTo safeguard both buyers and vendors, Amazon has strict policies in place. All vendors and buyers must adhere to these standards to have a safe purchasing and selling experience. If Amazon is recognized for anything, it has zero tolerance for rules infractions. As a result, many Amazon […]

Last updated on March 9th, 2023Written by Ken ZhouAmazon, just like the jungle, is an online marketplace where only the toughest survive. Despite this, people are still eager to sell their products on the platform because it has become the go-to marketplace for shoppers worldwide. However, Amazon is also picky about who they allow selling […]