How to Contact Amazon Seller Support to Appeal Your Account’s Suspension

Let’s cut to the chase: you won't find any Amazon contact number seller support anywhere on the web, not even in the deepest recesses of the internet. It is not posted on the Amazon Services Central Forum or any Amazon website. 

But what if you need to settle an Amazon Seller Account suspension? How will you reach out to Amazon?

Amazon has no longer offered the public a dedicated Seller Support contact number. Instead, they've set up a systematic approach for their troubled sellers to be able to reach out to them. This article will tell you how to communicate with Amazon customer service when resolving an issue—such as appealing for your account’s suspension.

8 Ways to Contact Amazon Seller Support

If you’re looking for Amazon’s contact details for seller support, then you’re probably one of the sellers below:

No matter your reason, you should be familiar with Amazon Seller Support's contact details, as follows:

Amazon Official Emails:

For Intellectual Property Rights Disputes:

For Copyright Infringement Issues:

Seller Performance Team Emails by Marketplace:

For Payment-Related Problems:

For Product Quality Issues:

To Report Fake Phone Calls, Emails, or Webpages:

To Send an SOS to the CEO:

How to Contact Support via Amazon Seller Central

Here are the steps:

1. Log in to your Amazon Seller Central account.

2. Click Help at the upper right corner, or scroll down and click Get Support.

3. If you can't find your question or issue in the choices under Recommended For You, scroll down until you see Need More Help? And click the Get Support button.

4. You will be redirected to a page where you can click the appropriate option for you:

5. After choosing the right option, you will be directed to a more detailed page containing a list of common questions as hyperlinks.

6. Click the question that is closely related to your issue. Otherwise, click Other Issues.

7. You will go to a page where you will need to describe your question or issue in detail. Then you will have the option to contact Seller Support via email, phone, or chat.

18 Tips to Write an Appeal Effectively

Not Getting a Response? Here’s How to Get One—According to an Expert

Getting past the system to reach a dedicated associate who would personally attend to your case takes time and a few strategic moves. One better way to handle this is to direct to an Amazon reinstatement service.

https://www.youtube.com/watch?v=wuWoYLQz6fE

Here’s Likitha Sira, one of the account managers at Seller Interactive. Her extensive experience working for Amazon has made her the go-to person for seller’s accounts or product-related cases. Here’s a summary of Likitha’s advice on how to effectively present a case to Amazon via email that will get a response.

Conclusion

Use the solutions above if you need to reach Amazon. Remember to be patient since Amazon customer support reps deal with hundreds or thousands of issues daily. Choose a suitable contact method to get a successful response to your every question.

It can be frustrating for any seller when there’s no direct way to contact Amazon, especially if you want your account to be reinstated from suspension immediately. Worry no more because Seller Interactive has a team of experienced consultants willing to help reinstate your account. 

Contact us today.