7 Signs You Need an Expert to Help Handle Your Amazon Seller Account

March 17, 2022
Written by Nicasio Co III
amazon seller account

Rona Barrett once said, “The strong individual is the one who asks for help when he needs it.” Whether new or not, Amazon sellers like you should not think that seeking other people’s help is a weakness. Instead, it would be best to look at it as an opportunity to learn and grow through the support of others. Unfortunately, people tend to handle their tasks independently, even if they face difficulties, resulting in irrevocable business mistakes and damages.

While they may have various reasons for displaying such behavior, you must realize two is still better than one in running an Amazon business. Especially if you plan to sell or have just started selling your products on the Amazon marketplace, you might feel overwhelmed for multiple reasons. So, reaching out to Amazon account managers might be the best solution for your struggles. Below are seven signs you need urgent Amazon seller account help:

1. Your Amazon seller account has been suspended

Are you wondering how your seller account got suspended? Well, there are multiple reasons for Amazon to suspend your account. Some of these reasons include manipulating reviews, operating on multiple seller accounts, committing copyright infringement, and having poor seller performance. Unfortunately, some reasons may not be entirely your fault, like being hacked or receiving inauthentic or false complaints.

If you are a new seller and unfamiliar with redeeming your account, it might take you a long time to return, causing you to lose potential sales. Or worse, you might not even retrieve it anymore, which would crumble everything you have accomplished so far.

In these cases, it would be best to hire a professional Amazon account manager to help you reclaim your account more quickly. They know how to deal with account suspensions properly, and they have established connections with the right people. Therefore, you will benefit from their services. Moreover, they can guide you in managing your account to prevent these things from happening again.

2. You are not seeing the sales or profits you expected

You probably started your business on Amazon, hoping you’ll get a lot of sales even as a beginner. After all, Amazon has more than 2 billion site visitors monthly, so you can anticipate many customers purchasing your products. But when you started selling on Amazon until now, you are still not seeing the sales you expected, or your revenues continue to decline.

At this point, you might be wondering what you have done wrong. While this situation may not entirely be your fault, this happened because your competitors have started getting experts on their team. Therefore, it would be best for you to seek expert advice, too. Consider getting Amazon account managing services from freelancers or reputable agencies. Their expertise and experience in Amazon selling will help you bounce back from your situation.

3. Your time is better spent focusing on other areas of your business

As a business owner, you have a lot on your plate. From creating or looking for products to sell to planning your marketing strategies, you are swamped with daily tasks. And without properly allocating your time and resources, you will feel burnt out from running your Amazon business to the point where your sales will eventually decline. Or, you feel more productive working on one aspect of your business instead of handling multiple tasks.

In this case, you should learn how to delegate duties among your team members or business partners. Moreover, outsource some tasks to professionals, like Amazon account managers. Agencies usually have teams dedicated to assisting struggling Amazon sellers like you. In short, assign to others what you cannot handle anymore to avoid being counterproductive.

4. You’re not sure how to create an advertising campaign

As of 2021, almost 2 million small and medium businesses (SMB) are already on Amazon. While this data seems good news to Amazon and its customers, it can be daunting to new Amazon entrepreneurs. They are just starting, but they already have several obstacles ahead. As a result, it becomes more difficult for them to stand out from the competition and grow their businesses.

Fortunately, Amazon offers various types of Pay-Per-Click (PPC) advertising within its platform: Sponsored Products, Sponsored Brands, and Displayed Products. Whether you are a new seller or not, you will benefit from running these campaigns because your product listing or brand profile will be displayed on top of the search results pages, providing more visibility for your products. But if you are not sure how to run your PPC campaign, it would be best to consult an Amazon expert to save time and money. 

a man using his Ipad

5. You need help managing your inventory

Inventory management is one of the most challenging parts of managing an e-commerce store, especially if you don’t have a systematic and strategic process for this. When you have way too much stock, you risk having sunk costs and paying high storage fees. But when you have limited inventory, you could miss out on selling your items to potential buyers if you suddenly run out of stock.

However, you can prevent these scenarios from happening with the help of an Amazon consultant or account manager. They can provide you with analysis and predictions about product demands, particularly on holidays, Prime days, or other promotional events.

Moreover, they can help you identify which items are in demand so that you can prioritize them and lessen your inventory on those that do not sell well. With their help, you can have a more systematic process of managing your inventory that will not break your bank.

6. You are not sure if you are following Amazon’s policies correctly

As a beginner, you might be overwhelmed with all the Amazon guidelines you need to know and follow. From enrolling in Brand Registry to packaging your products before shipment, you have to study and learn a lot of rules to avoid committing mistakes.

With an Amazon account manager, you do not have to worry about these things. You can have everything about your Amazon seller account explained to maximize your Seller Central tools. Additionally, you can seek their approval before posting your product listings or submitting your A+ content. Lastly, they can educate you about restricted black-hat strategies on Amazon so that you can avoid doing them in the future.

7. You need assistance with customer service and returns

Improper handling of customer concerns and returns can affect your reputation and seller account health. Also, receiving too many returns will make you lose the Buy Box, thus decreasing your visibility on the Amazon marketplace. And the worst thing is that you might get an account suspension if you don’t act quickly and accordingly.

Whether you like it or not, you will encounter challenging customers. So it would help if you have an expert backing you up in crucial times. If you think you can’t handle customer service concerns and returns on your own, reach out to agencies providing Amazon account management services instead.

Final Thoughts

Choosing to start an Amazon seller account is a good step for any entrepreneur who wants to see their business grow and succeed. But in the process, you might realize that you will need help processing your seller account reinstatement, creating your PPC campaigns, managing your inventory, handling customer complaints and returns, increasing your sales, etc.

How many items in the list apply to you? If you got more than 3, you should look for an Amazon account manager to provide you with seller support and save your business as soon as possible. Fortunately, Seller Interactive has teams of Amazon experts who can provide full account management services to struggling sellers like you.

To get started, send us an email at [email protected] or call us at 1-800-820-3746.

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