Hire an Amazon Suspension Attorney in the Marketplace Cyber State

Last updated on June 5th, 2023

Written by Mohamed Aden

When you first decided you wanted to be a seller on Amazon, you probably didn't think you'd need to prepare much, right? How hard could it be to sell things on the web? But somehow, a dark cloud seems to be looming on the horizon, waiting to catch you unguarded. An unexpected thunderstorm is what a suspension on Amazon will feel like. There's no doubt you'll be stunned when you receive a suspension notice from the online marketplace. What could you have possibly done wrong, you might ask? What can you do about it? Will you need to hire some sort of Amazon suspension attorney?

For the most part, you can't just Google your way out of an Amazon suspension. Like many legal documents, suspension notices are usually hard to understand unless you have the expertise. You'll also most likely be given a deadline by Amazon to respond to the suspension. Dealing with all of these things at once can give you a migraine, so know your options even before the problem occurs. Battle preparations are everything, as they say.

The people who can help you out in these cases are called Amazon suspension experts. They're not necessarily attorneys in the usual sense, more like your legal defenders in the Amazon cyber state. These people are professionals who know the inside workings of the platform. They know what Amazon needs from you, and they are your best chance to recover your account.

The fact is, no matter how hard you try to follow the rules and guidelines created by Amazon for its sellers, you're not alone in the marketplace. Think of it as selling in the physical world. Despite doing all that you can, there are so many factors outside of your control.

For example, you don't have control over what your customers might say about your products. Unfortunately, Amazon takes reviews seriously: reviews are the lifeblood of any online business, as you're only as trusted as your positive feedback. It can literally make or break your career.

You also have competitors that might take advantage of the suspensions Amazon can impose. Or maybe you overlooked something that alerted Amazon to suspend your account. There are many reasons behind an account suspension. Before you do anything else, you need to understand them first in the most basic sense.

Suspended Before You Start

From the beginning of your online selling career, Amazon can already hand you a suspension. The website's moderators can stop you as early as in account creation. It is wise to consult an Amazon attorney from the get-go to avoid just that, as there are several reasons to halt your signing up process.

Multiple Accounts

Amazon gives a suspension notice if you’ve already created an account before. Remember, you can't use the same credentials twice for different logins, even if you’ve forgotten your previous login details. Amazon is helpful though—you can ask them to help you with your password, reset your account, or even how to sign up. They'll definitely guide you through. 

Account Name Issues

You might have spent a lot of time deciding on what name you should go by on the Marketplace. Just when you’ve finally singled out the perfect name, and you're pumped about it, boom! Suspension notice. How did this happen? Well, in these situations, the website may have associated the name you wanted with sanctioned or banned accounts in the past. Amazon experts can tell you how to get out of these scenarios. They can even help you brainstorm for a cooler name!

Copyright Troubles

Even outside Amazon, you can definitely get in trouble for copyright issues. Amazon is pretty strict about this rule, so when someone lodges a report, they almost immediately hand over a suspension. The website tends to investigate after suspending an account. It can be overwhelming to deal with, but they do have everyone’s best interests at heart—yes, even yours! 

It may not seem like it, but Amazon is out to protect you, sellers, by quickly acting on complaints about copyright infringement. There have been times, however, when competitors used these fast-acting measures to their advantage. Because the website tends to suspend first before looking into it, your competitors can easily report you for copyright violations and take precious selling time away from you. Amazon suspension help is needed for sure when you're facing this blunder. 

Product Problems

There can be many kinds of problems that involve your product. As always, prevention by working with Amazon experts is better than looking for solutions when you get suspended. Here are some of the general concerns you can face about your product on the Marketplace. 

Integrity issues

Most people don't realize that viral videos on the internet with "online shopping fails" on their titles are sellers' worst nightmare. You can go viral for all the wrong reasons. The cherry on top of the messy cake would be a suspension email from Amazon. 

Sometimes, it may not even be your fault. It might be the Karens of the internet out to get you. If you haven't met the type, you’ll spot them soon enough. On the marketplace, they sink their claws on your product reviews and can report you for selling inauthentic or counterfeit products. Regardless of how true the accusation is, you’ll still get a suspension notice. 

Questions on your online store's integrity are everything. It can damage your reputation and negatively impact your performance on the site. How do you counter these? Better ask an Amazon suspension attorney. 

Inappropriate Listings

If there's one thing the internet constantly shows us, it's the weirder it is, the more it gets attention. Keep in mind, though, that this is mostly applicable to memes. One rookie mistake a seller can make on the website is marketing their products borderline inappropriately. Most sellers who do this don’t realize that there is a very thin line between weird and unseemly. 

You can be reported for having concerning pictures as your product image or by having inappropriate product descriptions. If you think you can grab more attention with these, think again. Just don’t do it and err on the side of caution. Amazon professionals will inform you of the same, as they'll be your guide to Amazon suspensions.

Illegal Goods

This reason for a suspension is pretty understandable. It is common sense that when you dabble in illegal things, sooner or later, you'll get caught. In the Amazon marketplace, it is most definitely sooner rather than later. The problem is, you can be suspected of selling illegal goods without even doing it. Requesting for help in these matters is as easy as one, two, three. 

Takeaway

No matter how hard you try to follow the policies on Amazon, you may still have a few slip-ups. There's no shame in consulting an Amazon attorney to help you out. Policies are long and tiring to comprehend, after all. If you deal with a policy-related suspension by yourself, chances are you may not do a thorough job of it; it's best to leave it to the experts.

Don't take suspensions personally, but do take them seriously. Your livelihood could be at stake when your account is suspended. Will you take that chance? 

Contrary to popular belief, being a seller on an online marketplace is quite complicated. Fun and engaging, yes, but it’s not hard to bite off more than you can chew. When you have someone to orient you to the website, it becomes a hundred times easier. Plus, if you ever face an Amazon suspended account, you'll have all the help you need.

If you're wondering who to get in touch with, talk to us here at Seller Interactive! You can also email us at [email protected]. We'll be waiting for you!